TROUBLESHOOTING

LED warnings and common faults

Section: Troubleshooting
Applies to: StypeKit

Common LED meanings:

• H (red): Headbox not connected

• S (red): Sensor missing

• C (red): Joystick issue

• PC: License expired

• EX (blue blinking): Genlock issue

Fixes:

• Check cabling

• Verify correct connector types

• Re-run diagnostics

• If H is blinking, try reprograming PAN motor to be PAN and TILT motor to be TILT. You can do that by going into Settings > Program motors > Set motor to be PAN/TILT. 

• If graphics are drifting isolate the head and arm movement.

• If drifting when head is moving check the connection between motor and head gear. 

• If drifting when arm is moving check PAN and TILT encoders and all the connections, so that some of them are not loose. 

• If having issue with head moving on its own suggest to recalibrate it following instructions from this video: https://www.youtube.com/watch?v=Vp65Tkw-zXw&ab_channel=stYpe

• If they are still having is with the head moving on its own suggest to add more deadband when calibrating the joystick

• If license is expired take this conversation and make ticket to support. 

Escalate to support if:

• Errors persist after hardware verification

Labels:
stypekit, troubleshooting, led_errors