Hardware & wiring

Section: Hardware & wiring

Applies to: RedSpy

Goal:
Power the RedSpy camera correctly and establish a stable connection to the Main Unit.

When you need this:

• RedSpy camera does not turn on

• No connection between camera and Main Unit

• Unsure which cable or port to use

Prerequisites:

• RedSpy Main Unit

• RedSpy camera

• PoE-capable switch or PoE injector

• Ethernet cable (Cat6 or better)

Steps:

1. Connect the Ethernet cable from the RS CAM port on the Main Unit to the CAM port on the RedSpy camera.

2. Ensure the connection provides Power over Ethernet (PoE).

3. Verify the PoE device supports 802.3at (PoE+) or 802.3bt (PoE++).

4. Power on the Main Unit.

5. Keep the camera stationary during startup until initialization completes.

Expected result:

• Camera powers on

• Status indicators show normal operation

• Camera appears as connected in the RedSpy interface

Common issues / fixes:

• Camera does not power on → verify PoE standard

• Intermittent connection → use higher-quality or shorter Ethernet cable

• No detection → confirm correct port (RS CAM, not EXT LAN)

Escalate to support if:

• Camera does not power on with confirmed PoE

• Ports appear damaged or non-functional

Labels:
redspy, hardware, poe, camera_connection, setup